CONTACT US

Product Customization

Thank you for choosing PreDesign Studio. We look forward to being a part of your journey in finding or creating the perfect piece of jewelry.

Contact Us

We at PreDesign Studio are here to assist you with all your jewelry needs. Whether you have a query about our collections, wish to discuss custom designs, or need assistance with your purchase, feel free to reach out to us. Our team is dedicated to ensuring your experience is seamless and enjoyable.

Customer Support Hours

Our team is available to assist you during the following hours:

  • Sunday to Thursday: 10:00 AM - 7:00 PM (IST)

Follow Us

Stay updated with our latest collections, offers, and jewelry trends:

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer international shipping?

Currently, we ship only within Israel. We are exploring options to expand our shipping services internationally soon.

Can I customize a jewelry design?

Yes, we specialize in custom jewelry designs. Contact us to discuss your vision, and we’ll help bring it to life.

What materials do you use in your jewelry?

We use high-quality gold in all our jewelry, ensuring durability and brilliance.

How long does it take to process a custom order?

Upto 21 business days, there maybe changes to certain designs if necessary.

What payment methods do you accept?

We accept payments in New Israeli Shekel (ISL) via credit/debit cards, bank transfers, and digital wallets.

What is your return and refund policy?

Please refer to our Return and Refund Policy page for detailed information.

How can I care for my jewelry?

Avoid exposing your jewelry to harsh chemicals and store it in a cool, dry place. Refer to our Jewelry Care Guide for more tips.

Get in Touch

  • Email: info@pre-designs.com
    Have a question or a special request? Drop us an email, and we’ll get back to you promptly.

  • Phone: +972584241996
    Prefer to speak directly with us? Call our customer service team for immediate assistance.

  • Address: Tel Aviv, Israel
    Visit our location or mail us for any specific inquiries.